Privacy Policy Page

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Lijjat Papad and its affiliates (collectively “Lijjat Papad, we, our, us”) collect, use, store, share or otherwise process your personal information through our website Lijjat Papad and mobile applications related there to (herein after referred to as the “Platform”).

By visiting the Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions. If you do not agree, please do not access or use our Platform.

Collection of Your Information

When you use our Platform, we collect and store your information which is provided by you from time to time. We collect personal information (such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details) from you when you set up an account or transact with us. While you can browse some sections of our Platform without being a registered member, certain activities (such as placing an order or consuming our online content or services) do require registration. We do use your contact information to send you offers based on your previous orders and your interests. The information collected, received and possessed by us shall be available for view by the providers of such information under lawful contract. Such information including on-line chats and message boards will help us do research on our users’ demo graphics, interests, and behaviour to better understand, protect and serve our users.

Use of Your Information

We use your personal information to provide the product and services you request and to assist sellers and our logistic partner in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.

Cookies

“Cookies” are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. Cookies do not start any programs and do not transfer viruses. The information collected by cookies is used to make navigation easier for you and to optimize the display of our web pages. The use of cookies can be prevented by settings in your browser. In the explanation of your internet browser you will find information on how to change these settings.

Sharing of personal information

We may disclose your personal information to third parties, such as sellers, business partners, and logistic partners. This disclosure may be required for us to provide you access to our products and services; for fulfilment of your orders; for enhancing your experience; for providing feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyze data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose/share personal information without obtaining prior consent from provider of information, with Government agencies mandated under law to obtain information including sensitive personal data or information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. Any sensitive personal data or information shall be disclosed by us to any third party pursuant to any order of a competent court or law for the time being in force.

Links to Other Sites

Our Platform may provide links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.

Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy got last updated, placing a notice on our Platform.

Your Consent

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so.